FAQs

Delivery

We dispatch on Fridays & Mondays.

Free Shipping Australia wide on orders over $59 (3-7 business days).

Free Shipping to New Zealand on orders over $119 (10-20 business days).

Free Shipping WorldWide on orders over $129 (North America, Western Europe, Asia and the Pacific: 21-28 working days. Rest of the world: 25-30 working days).

Durability

925 Silver will be available for a good amount of wear. With its ability to cope with exposure to elements, sterling silver is suitable for everyday wear. With good care, your jewellery could be yours for a lifetime.

How do you keep 925 sterling silver from tarnishing?

To slow down tarnishing, clean your silver after wearing them. Oils from your skin accumulate on the surface of silver and can predispose it to oxidization. Use warm water to wash your silver items gently and dry them with a soft cloth. You can also delay tarnishing by regularly polishing them.

How do you care for 925 sterling silver?

  • Clean your silver after wearing them. Use warm water to wash your silver items gently and dry them with a soft cloth.
  • Keep it safe. Store your clean dry silver in a dry airtight container.

 

What is Sterling Silver 925?

All our pieces are STERLING SILVER 925

Hypoallergenic, Nickel Free. 92.5% pure silver, it won’t tarnish

7.5% brass &/or copper, it causes the jewellery to turn darker / yellow when not kept in an airtight container. Use our Polishing Cloth to buff the shine back.

 

What is the gold in Gaia's collection?

The gold in our collection are all Gold Vermeil.

WHY GOLD VERMEIL (pronounced vehr-may; it's French)

is superior to Gold plated jewellery

1.Have Sterling Silver 925 as its base material.

2.Be plated in gold that is at least 10k (10 karats). Ours are plated in 14-18 karat gold. That means the gold is at least 58-75% content.

3.Have gold plating that is at least 2.5 microns thick. A micron is 1/1000th of a millimeter.

The gold vermeil earrings will stay the same if you don’t wear them swimming or showering. The gold vermeil rings will turn back to silver eventually after some time.

What are the pearls in Gaia's collection?

The PEARLS in our collection are FRESH WATER PEARLS

Freshwater pearls come from oysters that mature in non-saline water. They are best known for their whimsical shapes and wide variety of sizes and colours. The character of a freshwater pearl is found in its distinctive surface texture and the warmth of its luster. A single freshwater pearl oyster can produce up to 50 pearls at a time. They are usually cultivated for 18-24 months before harvesting

Where are the pearl from?

The main producers of Fresh Water Pearls are North Asia (China, Japan, Korea) and the US.  

Shapes:

Potato, rice, button, drop, round & baroque (irregular)

Colours:

Off white, pink, lavender & grey